How it Works

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Why Use Us?

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Why Use ShuttleDocs?

Why Change

So what's the big deal?  Why use ShuttleDocs, why not just continue to print records and mail them or fax them as usual. 

Change is hard, we understand that, but we feel our solution for exchanging Medical Records will not be any more difficult than sending or receiving an email.

As we have researched the uses for ShuttleDocs we found that many offices are either mailing paper records or burning them to a CD-ROM when the number of pages exceeds 40-50 pages.  Faxing that many pages can be a problem because of the length of time it takes, this is a problem for everyone because it ties up phone lines on both sides of the connection. 

Many patient charts can be many times more than the limit allowed by offices fax systems so the only option is to either print and mail them or burn to a CD-ROM and mail them adding significant delays to patient treatment.


Providers that utilize ShuttleDocs can deliver records to another account holder and they can receive those records within minutes (depending on the size and type of records sent) all without tying up fax lines and without spending extra time and money for CD's and postage, let alone the problems associated with those methods.

We believe the return on investment for ShuttleDocs is very high.  As you utilize this tool and encourage others as well, the benefits continue to increase.


We know there are many alternatives out there today; public "drop boxes" and internet based hard drives are becoming more and more popular and available.  ShuttleDocs is specifically designed from the ground up to be HIPAA compliant and has the specific use of Medical Records Exchange at the core of its design.


  • HIPAA Compliant Encryption (AES-256)
  • Filename Obfuscation - We rename all files before they are stored in the cloud.
  • Shared Key Exchange - allow others to send records to you by sharing a simple code.
  • 2 Layer Authentication - Instead of just a traditional username and password we add a second layer token to reduce brute force attacks on your account.
  • File Type Filtering Download Optimization - Gives you the ability to download a single file or similar file types by filtering them.
  • HIPAA Compliant Audit Logging - Every access to a file from anywhere even outside our application is logged to trace hacking attempts.
  • HIPAA Compliant Send/Receive Log - If you need to know who and when a patient records where sent you can find out easily with the send/receive log.
  • File Storage and Hosting by Amazon - One of the largest and most robust cloud storage providers available today, trusted and highly available.
  • Continuity of Care Document (CCD File) format support (Drag and drop a folder with a CCD file in it and the system automatically fill in the patient information for sending the records)

To read more about how ShuttleDocs works click here.

So why not give ShuttleDocs a try, there are no long term obligations and no hidden costs.

Register now for ShuttleDocs